CK999 App Privacy Policy
This page explains clearly how long CK999 App data is kept, why it is kept, and how it is protected; the rules for Bangladesh users are written in short, simple, and open language.
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Effective date: August 2026. In the CK999 App we do not keep more information than necessary. When using Dhaka-based bKash, Nagad, or Rocket, only verification and security-related records are kept.
Data Type
How long kept
Reason for keeping
Functionality and Security
What will be shown
Account, Cookies, and Usage Records
| Data Type | How long kept | Why kept |
|---|---|---|
| Account Profile | Until the account is open | Saving login, security, and preferences |
| Transaction Records | Usually up to 7 years | Audit, Disputes, and Legal Evidence |
| Cookies and Sessions | Until the session ends or 12 months | Quick Access and Language Preference |
| Device and IP | Limited time for security monitoring | Detect abnormal logins |
| Support Message | Until issue is resolved | To handle your request |
| Usage Records | Hidden after analysis | To understand how the app runs |
CK999 App Account Information
Login and profile data
Your name, number, and verified information may be stored when you log in to CK999; these are used to verify identity, keep the session active, and prevent unauthorized access.
Information provided during registration can be revised later if you request through support; we try to respond within 48 hours.
Identity verification limits
Only the necessary parts are shown during verification; unnecessary files are not requested, and no extra information is stored.
Logins from Dhaka or Chattogram follow the same rules, keeping control in the CK999 App simple.
Transaction data and local methods
bKash, Nagad, Rocket records
For local payments, only reference, time, and status are kept. If someone uses bKash or Nagad after CK999 download, those records are used for security verification.
These are not used to track users; they are needed to locate transactions when problems arise.
Why some data remains longer
Some records are kept for a long time to reconcile financials, disputes, or incorrect entries, enabling faster resolution later.
You can request a specific transaction explanation through support if you wish.
Cookies, Usage Data, and Device Security
How cookies work
Cookies remember your language, session, and small preferences so you don't have to change settings repeatedly.
Some cookies are deleted when the browser is closed; some remain for up to 12 months.
Device signals and security
If a sudden new phone, new IP, or unusual login times are detected on the same account, a warning is issued to keep the CK999 App more secure.
Even on low networks, many users in Dhaka benefit from this rule by keeping sessions stable.
What happens when the account is closed
Minimum retention
Even after account closure, some minimum records may be kept for legal reasons; these are only for security, auditing, and dispute resolution.
When no longer needed, that information is deleted or hidden; the CK999 App keeps only very limited data in this section.
Deletion Request
You can send a request to delete specific information; after verification, we tell you what will be kept and what will be removed.
Your Rights and Contact
What you can request
- You can request to know what information you have
- You can request correction of incorrect information
- You can request to delete some information
- You can raise questions about specific processing
How to write to support
Go to the contact page, then briefly state your request. CK999 Support typically reviews after one verification.
If you need more help CK999 support page See Privacy, Login, and Account Controls for how it works
If you want CK999 registration guide Read to understand account setup, and CK999 App On the page you can review mobile usage guidance; CK999 App privacy, data security, and cookie management are kept clearly, so Bangladesh users can rest assured.
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